Built From Real Problems

We started SignalChainNet in 2019 because we kept seeing the same issue. Apps worked fine in testing, then fell apart when actual users got them. Slow loads, battery drain, crashes on certain devices. The gap between what developers saw and what users experienced was huge.

Our team spent years working on mobile apps for businesses across Southeast Asia. We learned that performance isn't just about code. It's about understanding how people actually use their phones, where they use them, and what networks they're on.

Team analyzing mobile app performance metrics

Why We Focus on Mobile Performance

In 2018, I was working with a food delivery startup here in Vientiane. Their app looked great and had all the features customers wanted. But orders kept dropping off. Users would add items to their cart, then nothing.

We dug into the data and found something surprising. The checkout screen took 8 seconds to load on 3G networks. Most users gave up after 3 seconds. The company was spending thousands on marketing but losing customers because of a performance bottleneck they didn't even know existed.

That's when I realized how many businesses were in the same boat. They had solid apps built by competent developers. But without someone specifically looking at performance across different devices and network conditions, they were leaving money on the table.

So we built SignalChainNet to focus exclusively on that gap. Not building apps from scratch, but making existing apps work better for real users in real conditions. Especially in markets like Laos where network quality varies significantly and users are much more sensitive to app performance issues.

How We Approach Performance Work

We've developed a process through years of trial and error. These aren't theoretical best practices. They're what actually works when you're dealing with real apps and real constraints.

01

Measure First

Before touching any code, we spend time understanding what's actually happening. We look at real user data, not synthetic tests. Where are users dropping off? Which screens are slow? What devices are causing problems? You can't fix what you don't measure.

02

Test in Context

We test apps the way your users actually use them. On older devices. On spotty connections. With a dozen other apps running in the background. In bright sunlight. While walking. This reveals issues that lab testing misses completely.

03

Prioritize Impact

Not all performance improvements are worth the effort. We focus on changes that affect the most users or have the biggest business impact. Sometimes fixing one bottleneck is better than dozens of small tweaks across the app.

04

Monitor Continuously

Performance isn't static. New features can introduce slowdowns. OS updates change behavior. User patterns shift. We set up monitoring so you can catch issues before they affect large numbers of users.

Mobile device performance testing setup

What Guides Our Work

Honest About Limits

We won't promise miracles. Some performance issues require architectural changes that take time and money. We'll tell you what's possible with your current setup and what would need bigger changes. You deserve realistic expectations, not sales pitches.

User-Focused Approach

We care about metrics only as much as they affect user experience. A technically impressive optimization that doesn't improve how your app feels to users isn't valuable. We optimize for humans, not benchmarks.

Long-Term Thinking

Quick fixes that cause maintenance headaches later aren't solutions. We look for improvements that remain stable as your app grows. Performance work should make future development easier, not harder.

Who's Behind SignalChainNet

We're a small team based in Vientiane. Most of us have worked together for years at different companies before starting SignalChainNet. We've seen what works and what doesn't when it comes to mobile performance.

Thavone Sihalath, Technical Director at SignalChainNet

Thavone Sihalath

Technical Director

Started as a mobile developer in 2014 and spent six years building apps for businesses across Laos and Thailand before focusing exclusively on performance optimization work.

Let's Talk About Your App

If your app feels slower than it should, or users are complaining about crashes and battery drain, we should talk. We can run a quick assessment and tell you what we find.

Get in Touch